Support & Maintenance
Your product in safe hands, permanently.
Keep your product secure, stable, and evolving - without building an in-house dev team.
Free conversation. No commitment.
Trusted by ambitious B2B founders and organisations
Sound familiar?
Your product is live but the agency that built it has moved on - and you're not sure who's looking after it
You worry about security vulnerabilities but don't have the technical expertise to assess them
Users are requesting features and fixes but you can't iterate fast enough to keep them happy
You're spending more time managing your technology than growing your business
Peace of mind
Know that your product is monitored, maintained, and secure - without it being your problem to manage
Continuous improvement
Regular updates and feature releases that keep your product competitive and your users engaged
Security confidence
Proactive security updates, vulnerability monitoring, and best-practice infrastructure management
Expert on call
A technical team that knows your product inside out, available when you need them
About this service
Business-critical products need business-critical support. Once your platform is live, our team stays with it - handling security, scalability, disaster recovery, bug resolution, and the ongoing technical care your users rely on.
What's included
Support & Maintenance
Your product in safe hands, permanently.
Talk to us about this View all servicesTechnical audit
We assess your current codebase, infrastructure, and security posture - whether we built it or someone else did
Support agreement
A clear, transparent support plan tailored to your product's needs and your budget
Ongoing development
Regular sprints to ship fixes, features, and improvements - keeping your product moving forward
Quarterly reviews
Strategic check-ins to assess product health, plan upcoming work, and align on priorities
Ultra Rare
Ultra Rare create digital collectibles (NFTs) on the blockchain. When approached by the Texas Chainsaw Massacre franchise to produce a licensed NFT drop, they partnered with Wubbleyou to build the underlying smart contracts and launch infrastructure required to mint and sell the collectibles securely and at pace. Ultra Rare leveraged its brand and community, while Wubbleyou delivered the technical backbone on Ethereum.
Department for Education
Since 2017, Wubbleyou has partnered with the Department for Education to design, build and manage the flagship digital platforms behind the National Apprenticeship & Skills Awards (NASA) and National Apprenticeship Week (NAW). What began as a six-week rebuild challenge evolved into an 8+ year (now decade-long contracted) partnership supporting six interconnected platforms, handling millions of interactions annually and serving hundreds of thousands of users.
"We think Wubbleyou 'get' us, that they care about what we do and why we are doing it. They offer a unique perspective in turning our ideas into usable tech and offering value for money."
What market leading clients say about working with us
"We got product launched within 6 months from a standing start. That was no mean feat! Because of that, we have had users on the platform early on, and the product is already revenue generating."
"The team at Wubbleyou were great to collaborate with. This was a fast paced project in which they solved all the technical problems we threw at them and provided security and professionalism that we were delighted with."
"Wubbleyou came highly recommended by all their clients. What could have been a complicated and daunting project ended up being enjoyable and educational."
"We needed a partner that held us accountable and kept us ambitious — but that was also flexible and responsive when we needed to change course."
We built it or we'll learn it
Whether we built your product originally or inherited it, we take full ownership and accountability
Proactive, not reactive
We don't wait for things to break. Monitoring, updates, and improvements happen continuously.
Strategic partner, not helpdesk
We think about where your product should go next - not just what's broken today
Your investment is protected
We start every engagement with a thorough technical audit - so we understand your codebase before making any changes. No surprises, no guesswork. And our rolling agreements mean you're never locked into a long-term contract that isn't working.
It depends on the support tier, but critical issues are typically acknowledged within hours. We'll agree SLAs that match your needs.
Yes. We regularly take over products built by other teams. The technical audit gives us - and you - a clear picture of what we're working with.
It varies by plan, but typically: bug fixes, security updates, performance monitoring, minor feature work, and regular communication. We'll tailor it to your needs.
We typically work on rolling quarterly agreements. Long enough to be effective, flexible enough that you're never locked in.
Ready to explore Support & Maintenance?
Let's talk about what this could look like for your business.
The founders who build market-disrupting products don't wait for things to calm down.
There's never a perfect moment... But there has never also been a better time. Entire B2B industries are on the cusp of commoditisation - business leaders who empower their team with tech and AI, will be able to build industry leading service businesses with small but mighty teams. Tech and AI means we can productise value, but still empower your people to create way more value than has ever been possible before. But there's a right method - one that de-risks the move, stages the build alongside your existing business, and turns your proven expertise into a product that compounds. Let's talk about where you are and what the path forward looks like.